Terms of Use, Disclaimer & General Policies

General Disclaimer

Zen Herbal Pty Ltd (Zen Herbal) has taken reasonable steps to ensure that the information in this site is up to date and as accurate as possible at the time of going online. However all items are subject to our best understandings and the products introduction designed for general information and use and educational purpose for practitioners and the content and the products and services referred to in this site and linked site have not been evaluated and approved by the Therapeutic Goods Administration and may be upgraded or changed from time to time without prior notice or liability. All content and links contained in this site were correct at time of going online. Zen Herbal cannot be held responsible for any inconveniences caused by subsequent changes Zen Herbal makes no representation and disclaim any liability, warranties, or assurances as to the timeliness, reliability, accuracy, currency or completeness of or otherwise of the content contain on this site or linked site.

Medical disclaimer

This site does not intend and is not designed to provide any professional information, medical advice or treatment or medical diagnosis to individuals on any treatments as they may need professional helps. This site can only take your orders and is not intended to replace a face to face consultation by a qualified medical practitioner or medical treatments at Zen Herbal clinic. Nothing contained in the site is intended to replace specific and detailed advice applicable to individual circumstance. You should discuss and consult with your doctor or practitioner from Zen Herbal in relation to the information contained in or obtained and any products or service purchased or obtained through this site or linked site. You should not: rely the content of this site or linked site to medicate or treat yourself or anyone else without first seeking appropriate medical advice from a qualified medical practitioner or practitioner from Zen Herbal; or use any raw herbs or pre-packed products available for sale on this site or linked site and services associated with these raw herbs pre-packed products without first seeking the advice of a qualified medical practitioner or practitioner from Zen Herbal; or delay or disregard specific medical advice of a qualified medical practitioner because of the content of this site or linked site or something you have read on this site or linked site; or rely on the information on this site or linked site as substitution for medical advice or treatment by a qualified medical practitioner or practitioner from Zen Herbal.

Testimonial disclaimer

Zen Herbal is not responsible for any testimonials, opinions or comments or reviews posted in this site or linked site. Any testimonials, opinions, comments or reviews posted in this site or linked site is strictly the opinions of the party posting them and any reference to the posting on this site or does not imply their endorsement or products or services referred to in the testimonials by Zen Herbal or they reflect the opinions or views of Zen Herbal.

Exclusion of liability

The content of this site is provided without any express or implied warranty and to the fullest extent allowed by laws; Zen Herbal excludes any express or implied liability whatsoever regarding: content of this site or linked site; merchantability of the products or services made available through this site or linked site; and fitness of particular purpose of the products or services made available through this site or linked site;

Copyright and trademark notice

Copyright of all written material contained and intellectual property rights on this site is held by Zen Herbal, unless otherwise indicated. Other than for personal use, no part of this site may be reproduced in any way without the permission of Zen Herbal. This site is for your personal and non-commercial use. You are not allowed to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products or services obtained from this site.

Protection of information

Zen Herbal has taken measures to secure this site for customers as well as patients confidentiality. However, with today's rapidly accelerating technology, hackers -as with every Internet site- are always a threat and Zen Herbal excludes, to the fullest extent allowed by laws, any breaches of the confidentiality due to acts of third party and factors beyond its control.

Acknowledgement and agreement

You acknowledge and agree: you use the site or linked site and the products and services referred to this site or linked site at your own risks; you will at all times indemnify and keep indemnified Zen Herbal and its respective officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of them arising from any claim, demand, suit, action or proceeding by any person against any of them indemnified where such loss or liability arose out of, in connection with or in respect of the use of this site or linked site; Zen Herbal is not responsible and liable for any advice, course of treatment, diagnosis or any other information, services or products you have obtained through this site or linked site;. to the fullest extent allowed by laws, Zen Herbal or its agent, officers shall not be liable directly or indirectly for any costs, losses or damages whatsoever which you may suffer or incur including without limitation damages arising out of the use of use of the content of this site or the products and services purchased through this site or linked site whether Zen Herbal is advised of the possibility of such losses or damages or not including without limitation loss of profits, business interruption, loss of information; or injury.

Severance

If any of the terms and conditions of this site is found to be void, unlawful, or unenforceable, then that part will be deemed to be severable from the balance of these terms and conditions and the severed part will not affect the validity and enforceability of any remaining provisions.

Jurisdiction and choice of forum

The terms and conditions of this site will be governed by and interpreted in accordance with the law of Australia and you agree to the jurisdiction of the courts of New South Wales to determine any dispute arising out of these terms and conditions.

Terms of Use

This site is available for you conditional on your acceptance without alteration of the terms and conditions set out in this site. By continuing to access this site you are agreeing to the terms and conditions of this site. Zen Herbal may at any time and without notice or liability to you amend, revise or update these terms and conditions by posting revised terms and conditions on this site and your continued use of this e site constitutes acceptance of these revised terms and conditions that are liable to be revised from time to time.

Online Shopping

Ordering products from Zen Herbal is designed to be as simple as possible, while allowing maximum security and privacy for all your details.

Encryption

Crucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form. The encryption technologies we use are SSL.

Collecting Anonymous Information

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service. We may share non-personal, aggregated information with other Zen Herbal Divisions, our partners or product distributors for research purposes. We will never identify or disclose individual customers or visitors' information or purchases but may disclose how many customers bought a specific item or used a specific service such as am email list.

Storing Personal Information

We do not store any personal information submitted by you.

Use of Personal Information

We will only use the personal information supplied by you to fullfill the order.

Credit Card

We do not store any credit card information. When you place an order, your card details are encrypted and passed directly to our payment provider.

Peace of Mind

We will only use your details and order information to fulfil your order and to advise of the status of the order.